Know your rights as a consumer. Please see our Credit Guide  

Sure Cash Finance operates under a comprehensive hardship policy. The full policy can be found here Hardship Policy.

Sure Cash Finance operates under a comprehensive dispute resolution policy. The full policy can be found here Dispute Resolution Policy.

Sure Cash Finance practises responsible lending. Our aim is to provide finance responsibly, and we have thorough processes in place to lend in line with the responsible lending obligations in Chapter 3 of the National Consumer Credit Protection Act 2009. These requirements are built into Sure Cash Finance’s lending policies. Before we provide a loan, the law requires us to:

• make reasonable inquiries about your requirements and objectives for the credit;
• make reasonable inquiries about your financial situation; and
• take reasonable steps to verify your financial situation.

We then assess whether the credit contract is not unsuitable for you, and we will not enter into a credit contract that is unsuitable for you. Copy of assessment: If you ask us, we will give you a copy of our assessment free of charge, at any time within 7 years of entering into the credit contract. To verify your financial situation we may conduct a credit history check, obtain your bank statements covering at least the preceding 90 days, and consider any other information we consider relevant. We are transparent about our fees, charges and any interest that applies.

Please CLICK HERE for General Terms and Conditions PDF

Please CLICK HERE for MACC Target Market Determination Document

Please CLICK HERE for SACC Target Market Determination Document